Raynor products cannot be returned once the package is opened
Unopened packages may be returned with a 15% restocking fee
You are responsible for shipping costs both ways. We'll deduct the outbound shipping cost (the cost originally covered by our free shipping policy) from your refund. You'll be responsible for a return shipping label to send the package back. Small items can be sent back via FedEx, UPS or USPS. Chairs should be shipped back via FedEx or UPS
Visit the Returns page for more information or to start a return
